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Tu smo za pomoć na svakom koraku. Otkrij naše jamstvo i praktičnu podršku.

Naše usluge

Usluge

Jamstvo

Osiguraj bilo koji Daikin uređaj dodatnim jamstvom u trajanju do 10 godina i budi bez brige uz stručnu pomoć, kada god ti je potrebna.

Daikin grupa proizvoda

Održavanje

Osiguraj svojem uređaju brigu koju zaslužuje uz jedan od naših prilagođenih paketa održavanja. Uštedi novac, produlji vijek trajanja uređaja i uživaj bez brige.

Daikin usluga Stand By Me

Stand By Me

Sve što trebaš znati o svojim uređajima i našim postprodajnim servisnim opcijama na jednoj platformi kojoj možeš jednostavno pristupiti. Naši će ti stručnjaci pružati pomoć kada god ti bude potrebna.

Aplikacije i mogućnosti povezivanja

Naše jedinstvene aplikacije i platforme predviđene su da te vode u svakom koraku tvog putovanja s Daikinom. Upravljaj svojim uređajima i osiguraj postprodajnu podršku na jednostavan način u svakom trenutku.

Tehnička podrška

Daikin proizvodi izrađeni su u skladu s najvišim standardima, ali ako ti zatreba pomoć, naši servisni tehničari su na raspolaganju. Popravci na lokaciji dostupni su za sve naše linije proizvoda.

Mreža naših partnera

Naša mreža pouzdanih, kvalificiranih instalatera postavlja nova mjerila u pogledu profesionalnih i pouzdanih usluga ugradnje koje premašuju očekivanja kupaca.

Daljinski nadzor

Osiguraj potpunu kontrolu i budi bez brige uz Daikinove alate za daljinski nadzor. Nadziri sustave grijanja i hlađenja bez obzira na to gdje se nalaziš te s lakoćom osiguraj ugodnost i učinkovitost svojeg doma.

Želiš li saznati više?

Više informacija

Yes. If your installer provides maintenance, you can continue using them for the maintenance of your unit.

When you buy a unit from Daikin, your installer will propose a maintenance contract. Your installer has 18 months the time to offer you this maintenance contract. In case he doesn't in that period, you can go via our Stand By Me platform and purchase a maintenance contract from Daikin.

We suggest you contact your Daikin installer for any type of intervention you'd like to have. If they don't offer it, contact your local Daikin office for more information.

By registering your unit, you can access information about your product and keep your warranty and service partner details online. We are constantly striving to improve the services that the Stand By Me platform provides to our customers. We need your contact information and some information about your product to provide high-quality support and better communication between you and your service partner.

If you’re on an Apple device, go to the App Store or tap the Google Play icon if you’re on Android. Simply tap 'search' and type Onecta to find the app, then tap on the icon to download it to your device. Once it’s installed, open the Onecta app and you’re good to go.

You can register your product by using the registration button on the Stand By Me website. This opens a pop-up screen where you can enter an email address and password for your new account, then fill in your remaining details on the following screens.

Once this is done, a validation email will be sent to your account. When you have validated your email address by clicking the link in the email, you will be redirected to Stand By Me to start your installation registration.

If you use a social login option (Facebook, Linkedin, Twitter) there is no need to validate your email address, but you will need to login once you have completed the registration flow in the pop-up screens.

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